Match Home Screen Does Not Have Links for Taking Target Photographs

Scopos no longer supports Orion Mobile App, including the ability to scan targets. Instead customers may use the all new Rezults at rezults.scopos.tech.

If you are unable to see the option to take target photos using Orion Mobile, please check the following:

In Orion Desktop, with the match open, check:

•Within Match Properties, the Start and End Date of the match are set correctly. Many features within Orion mobile are not available after the end date of the match.

•The proper target-type is being used.

•Within Match Properties, on the Result Center tab, sharing results is turned on.

•Within Match Properties, on the Result Center tab, the Zip code of the match is listed correctly.

•In the Match Competitors tab, each participant has the proper Roles set in Orion Desktop

oMust have Statistical Officer or Range Officer role enabled*.

•In the Match Competitors tab, the email address and last name for the mobile app user is entered correctly.

•Poor or no Internet connection on the terminal running Orion.

In Orion Mobile, check:

•User is logged in with the correct account (the email address listed on Match Competitors tab in Orion Desktop).

•On the home screen of the app, the correct date is selected.

•Pull down to refresh.

•Proper internet connection.

*Orion at Home users automatically have Statistical Officer and Range Officer roles assigned.