Troubleshooting WiFi Connectivity

<< Click to Display Table of Contents >>

Navigation:  Support > Athena Support > Range Equipment > Athena Network Configuration >

Troubleshooting WiFi Connectivity

Symptoms of WiFi Connectivity Issues

On the Range Control tab, in the "Ping" columns, Orion reports and warns of low WiFi strength (cells will be highlighted in yellow or red).

Monitors or Displays report intermittent loss of connection.
NOTE: On boot up these errors are not unusual and typically resolve them selves after 30 to 60s.

Resolution Steps

Check the placement of your WiFi access point. Make sure there is a line of sight between it and each of the Targets, Monitors, and Displays.

Reboot your router and access point. By rebooting the access point may search for a new WiFi Channel that is less congested.